Shipping

Shipping Policy

We want your Cozy Cottage to reach your pet as quickly and safely as possible. Here's everything you need to know.

Processing Time
All orders are processed within 1–2 business days. Orders placed on weekends or holidays are processed the next business day.

Shipping Time
Estimated delivery is 7–12 business days after processing, depending on your location.

Shipping Cost
We offer FREE standard shipping on all orders.

Order Tracking
Once your order ships, you'll receive a confirmation email with a tracking number. You can use it to follow your package every step of the way. If you haven't received tracking within 5 business days, check your spam folder or email us at support@cozely.com.

Questions?
Email us anytime at support@cozely.com — we reply within 24 hours.